Telephone counselling

Wow its been a while that I have written a blog. So much has happened over the past few months. I had an opportunity to work on a EAP telephone helpline... I have counselled clients on the b4 but it was only a very small part of my work.

Its been a great experience and I am still learning so much every day! it fantastic. Its been a up hill struggle and a steep learning curve.

I have found that my confidence has now grown to a point of feeling comfortable when the phone rings. Its always tough dealing with a suicidal caller and I have had a few now... its just different to the 9 years of F2F I have done.

Business is growing just by word of mouth and the counselling directory. A great database of counsellors.

In my next blog I am going to talk about Counselling supervision.